ReMedics Remittance Processing BPO Services

Fully Outsourced Payment Processing to a Single Cash Management Platform

By leveraging a single cash management platform, ReMedics manages the data capture, parsing & batch balancing, validation, bank reconciliation & funds transfers for all types of remittance processing. The result is lower operating costs, improved cash flow and increased efficiency, allowing staff to focus on customer service and other important business functions. ReMedics is uniquely positioned to support a multi-submitter, single-receiver business model that utilizes several EMR vendors and EDI clearing houses — with automated workflows designed to optimize existing EMR & PM infrastructure. Combined with our Business Process Outsourcing (BPO) services and systems integration capabilities, we provide a comprehensive payment processing solution designed to support merging physician groups and the practice aggregation business model.   

ReMedics provides comprehensive data management and reporting services to all healthcare providers, including: 

  • Data Capture / Intake

  • Payment Processing / Posting

  • Treasury Functions

  • Exception Worklists

  • Document Management

  • Reporting & Analytics

Data Capture / Intake

ReMedics enhances the capture and posting of payments, adjustments and denial data by using one of our integration approaches to your existing Practice Management system. In systems that support electronic uploading of remittance data, we transform existing paper EOBs into a normalized 835 file suitable for automated posting to the patient account. For systems that still don’t support electronic upload or lack EDI automation, we can use our Robotic Process Automation (RPA) technologies to eliminate manual data-entry tasks, increasing accuracy and overall performance. Learn more about our Data Capture & Remittance Intake Services.

Payment Processing & Posting

Remedics provides for the posting of payments, adjustments and denial data, integrated to your existing Practice Management System (PMS). Our automated posting services, for electronic and paper EOBs, utilizes workflow automation technologies that eliminate manual data-entry tasks, increasing accuracy and overall performance. By cleansing data prior to upload,  we ensure that correct information is being applied to patient accounting systems. A configurable rules-based engine scrubs payment (ANSI 835) data before it is submitted to the Line of Business (LOB) system and allows exceptions to be worked in an online tool for correction and re-submission. Learn more about out Payment Processing and Posting.

Treasury Functions

ReMedics turns payment reconciliation into an exception-centric workflow. We automate items that do not require human intervention with end-to-end reconciliation — from bank deposits to the payment application and into the host billing system. We ensure that all remittances have corresponding funds deposited to the bank account, while a highly configurable user interface provides staff with the ability to select reconciliation work criteria. ReMedics provides complete audit controls throughout the entire reconciliation process. See our complete Treasury Function  Services here.

Exception Worklists

ReMedics takes advantage of its workflow automation technology and leverages exception-based worklists to minimize human error and reduce operating costs. Our exception worklists and work queues can be automated to target specific areas of need. Example worklists include: Correspondence Management; Third Party Follow-Up; Self-Pay Follow-Up & Customer Service; A/R Collections Management; and Denial & Appeals Management.

Read more about ReMedics Exception Worklists

Document Management

From paper EOB’s and correspondence to requests for information, denied claims, insurance cards, patient IDs and more, ReMedics provides its clients with the ability to manage all of its documentation with a centralized Enterprise Content Management (ECM) system. This cloud-based, hosted repository provides quick access to electronic data, images and documents through a searchable database that’s connected to your EMR and PM systems. Utilizing Hyland’s OnBase platform, a KLAS category leader, we eliminate disparate content silos, increasing productivity across your entire enterprise. 

Click here for more on our Document Management solutions.

Reporting & Analytics

Unlock the potential of all your data generated as a result of every revenue cycle process. ReMedics help our clients to visualize and analyze real-time data with comprehensive reporting tools. By providing detailed, drill-down data analytics, pivot charts and scorecards, department managers and group practice executives can quickly identify hidden trends, isolate problem areas and ensure that they have an up-to-the-minute view of their patient accounting and revenue cycle operations.

See our Reporting & Analytics, Financial Scorecard, Denials Scorecard and more.