ReMedics Business Process Outsourcing

Fully Outsourced Payment Processing to a Single Cash Management Platform

By leveraging a single cash management platform, ReMedics manages the data capture, parsing & batch balancing, validation, bank reconciliation & funds transfers for all types of remittance processing. ReMedics is uniquely positioned to support a multi-submitter, single-receiver business model that utilizes several EMR vendors and EDI clearing houses — with automated workflows designed to optimize existing EMR & PM infrastructure. Combined with our Business Process Outsourcing (BPO) services and systems integration capabilities, we provide a comprehensive payment processing solution designed to support merging physician groups and the practice aggregation business model.   

ReMedics provides comprehensive data management and reporting services to all healthcare providers, including: 

  • Business Process Outsourcing

  • Data Capture / Intake

  • Payment Processing / Posting

  • Treasury Functions

  • Exception Worklists

  • Denial Prevention and Management

  • Document Management

  • Reporting & Analytics

Business Process outsourcing

Are you looking to outsource some or all of your redundant, time-consuming work tasks? From Lockbox Payment Processing to Bank Reconciliation and Funds Distribution, ReMedics can assist you with a variety of customized outsourcing services. In addition to providing internal staff with more time to focus on more important matters, such as customer service, we offer a unique blend of service + technology benefits. Visit our BPO Services page to learn more.

Data Capture / Intake

In systems that support electronic uploading of remittance data, we transform existing paper EOBs into a normalized 835 file suitable for automated posting to the patient account. For systems that still don’t support electronic upload or lack EDI automation, we can use our Robotic Process Automation (RPA) technologies to eliminate manual data-entry tasks, increasing accuracy and overall performance. Learn more about our Data Capture & Remittance Intake Services.

Payment Processing & Posting

Remedics provides for the posting of payments, adjustments and denial data, integrated to your existing Practice Management (PM) System. Our automated posting services, for electronic and paper EOBs, utilizes workflow automation technologies that eliminate manual data-entry tasks, increasing accuracy and overall performance. A configurable rules-based engine scrubs payment (ANSI 835) data before it is submitted to the Line of Business (LOB) system and allows exceptions to be worked in an online tool for correction and re-submission. Learn more about out Payment Processing and Posting.

Treasury Functions

ReMedics turns payment reconciliation into an exception-centric workflow. We automate items that do not require human intervention with end-to-end reconciliation — from bank deposits to the payment application and into the host billing system. ReMedics provides complete audit controls throughout the entire reconciliation process. See our complete Treasury Function  Services here.

Exception Worklists

ReMedics takes advantage of its workflow automation technology and leverages exception-based worklists to minimize human error and reduce operating costs. Our exception worklists and work queues can be automated to target specific areas of need. Example worklists include: Correspondence Management; Third Party Follow-Up; Self-Pay Follow-Up & Customer Service; A/R Collections Management; and Denial & Appeals Management. Read more about ReMedics Exception Worklists

Denial/Defect Management

Our data validation processes help to scrub and cleanse all payments before posting. We automatically check for errors, validating all claim information needed for processing while improving data integrity. Working in tandem with our Payment Processing services, we capture denials in the system and then route them for automated activities and other user-selected adjudication. We also ensure that the process is managed and audited to stop recurring denials — with reporting & analytics tools to help identify the root cause of problem areas. Visit our Denials Management page to learn more.

Document Management

From paper EOB’s and correspondence to requests for information, denied claims, insurance cards, patient IDs and more, ReMedics provides its clients with the ability to manage all of its documentation with a centralized Enterprise Content Management (ECM) system. Utilizing Hyland’s OnBase platform, a KLAS category leader, we eliminate disparate content silos, increasing productivity across your entire enterprise. Click here for more on our Document Management solutions.

Reporting & Analytics

Unlock the potential of all your data generated as a result of every revenue cycle process. ReMedics help our clients to visualize and analyze real-time data with comprehensive reporting tools. By providing detailed, drill-down data analytics, pivot charts and scorecards, department managers and group practice executives can quickly identify hidden trends, isolate problem areas and ensure that they have an up-to-the-minute view of their patient accounting and revenue cycle operations. See our Reporting & Analytics, Financial Scorecard, Denials Scorecard and more.