Document Management for EOB and Correspondence Retrieval
For most organizations, unstructured content can exist across an assortment of documents and information spanning all departments. A unified Enterprise Content Management (ECM) System and Revenue Cycle Management (RCM) solution allows you to capture the diverse range of information and content within your organization – paper EOB’s and correspondence, faxed orders or requests for information, denied claims, insurance cards, patient IDs and more. By automating the capture of this documentation and combining the process of data collection with document indexing, identifying missing information and correcting payment processing errors becomes much easier.
ReMedics provides its clients with the ability to manage all of its documentation with a centralized ECM. This cloud-based, hosted repository provides quick access to electronic data, images and documents through a searchable database that’s connected to your EMR and PM systems. This eliminates disparate content silos, increasing productivity across your entire enterprise.
Improving Efficiencies in Your Billing Department
By eliminating paper early in the workflow, post-encounter billing processes become much more efficient. When a payment is held due to missing information, ReMedics provides daily reports (aka Worklists) to billing staff for resolution. With the ReMedics Document Management Portal, accounting personnel can quickly search and retrieve electronic files by Patient Last Name, Check Number, Invoice Date, Paid Amount and many other “wildcard” options to easily identify the information needed for posting. By providing staff with a complete record that is indexed, searchable and integrated to your PM and EMR systems, the billing department is no longer dealing with searching through files for paper documents or in disconnected, disparate systems. The result is greater efficiency throughout the revenue cycle and less re-work in denials.
OnBase Document Management Technology
ReMedics utilizes OnBase by Hyland for its document management platform. OnBase is recognized as a market leader in Enterprise Content Management (ECM). OnBase manages your enterprise content from the point of inception through archival. OnBase capabilities also provide for case management, business process management (BPM) and capture technologies on a single platform. With the integration of OnBase to your EMR/PM systems, ReMedics provides you with a single, secure ECM repository for electronic storage of your business content.
Hyland was named a Leader in the Gartner Magic Quadrant for Content Management Services — and a KLAS Category Leader for Document Management and Imaging.
Talk to ReMedics about how we can integrate OnBase within your existing environment.